Core Driver Training (Derby) Ltd
Terms & Conditions
Registered in England and Wales
Company Number: 17083761
Registered Office: 80 Friar Gate, Derby DE1 1FL
Here at Core Driver Training (Derby) Ltd, we pride ourselves on offering a friendly, welcoming, and supportive learning environment for all of our students. Our aim is to make your training experience as smooth and enjoyable as possible.
The information below contains our Terms and Conditions, which cover the legal and administrative side of our services. While it may seem a little formal, these terms are necessary to ensure everything runs fairly, clearly, and professionally for everyone involved.
We always do our best to accommodate our students wherever possible, and if you ever have any questions or concerns, please feel free to get in touch. We're always happy to help.
1. Booking and Payment
The student must notify Core Driver Training (Derby) Ltd once payment has been made. When making a bank transfer the student must use their invoice number as the payment reference so that the payment can be correctly identified. A training course, test booking, medical appointment or any other service is not considered confirmed until Core Driver Training (Derby) Ltd has received the payment and confirmed the booking in writing. Students must not assume that a booking has been secured until written confirmation has been issued by Core Driver Training (Derby) Ltd. Core Driver Training (Derby) Ltd accepts no responsibility for payments that cannot be matched to a booking due to incorrect or missing payment references.
2. Attendance and Punctuality
Students must arrive at the agreed meeting location at the agreed time. Failure to arrive on time or failure to attend may result in the training session being cancelled without refund or replacement training.
3. Travel, Accommodation, and Personal Costs
Core Driver Training (Derby) Ltd accepts no responsibility for accommodation costs, fuel costs, travel expenses or any other personal expenses incurred by students travelling to or from training locations.
4. Vehicle Breakdown
In the unlikely event of a vehicle breakdown every effort will be made to assist the student in rearranging training or testing. Core Driver Training (Derby) Ltd accepts no responsibility for loss of earnings, missed employment opportunities, missed university or educational days, or a student's inability to attend future dates.
5. High Visibility Clothing
Students must wear a Core Driver Training high visibility vest during all training sessions and tests. A vest will be issued at the commencement of training and remains the property of Core Driver Training (Derby) Ltd. The vest is loaned to the student for the duration of the training and must be returned at the end of the training or testing period.
6. Fitness to Drive
Students must present themselves in a fit condition to drive. Students must not attend training while under the influence of alcohol, illegal drugs, or medication that may impair their ability to drive safely.
7. Student Responsibilities
Students must bring their valid driving licence and all required documentation to training and tests. Students must also ensure their Module 3A certificate remains valid and within the permitted timeframe.
8. DVLA Medical and Eyesight Requirements
Students are responsible for ensuring they meet DVLA medical and eyesight standards before booking training or tests. If a student fails their medical examination or eyesight requirement, no refund will be issued for services already booked.
9. DVLA Forms and Provisional Licence
Students are responsible for completing their section of the D4 medical form and completing the D2 provisional licence application form and submitting these to the DVLA. Once the provisional licence has been returned by the DVLA, the student must notify Core Driver Training (Derby) Ltd via email at info@coredrivertraining.co.uk. Theory tests cannot be booked until this notification has been received. If the provisional licence is not returned in a timely manner, it is the student’s responsibility to contact the DVLA directly to chase the application.
10. Module 3A Reverse Manoeuvre Certificate
The student is responsible for safeguarding their Module 3A certificate. A replacement certificate administration fee of £50 will apply. Core Driver Training (Derby) Ltd cannot guarantee that replacement certificates will arrive before a scheduled Module 3B test. DVSA will not carry out a Module 3B on-road driving test without a valid and in-date Module 3A reverse manoeuvre certificate.
11. DVSA Test Requirements
If a DVSA examiner refuses to carry out a driving test due to issues including but not limited to late arrival, failure to produce a valid driving licence, eyesight failure, missing documentation, vehicle suitability, or any other DVSA requirement not being met, Core Driver Training (Derby) Ltd accepts no responsibility for the cancellation or loss of the test appointment.
12. Third Party Providers
Medical examinations, Module 3A testing and certain services may be conducted by third-party providers. Core Driver Training (Derby) Ltd is not responsible for errors, delays or omissions by third-party providers.
13. Road Traffic Offences
The student is considered the driver during all training sessions and driving tests and is responsible for complying with all road traffic laws and for any fines, penalties or offences incurred.
14. Safety Instructions
Students must follow all reasonable safety instructions given by the instructor. If a student refuses instructions or behaves unsafely, training may be terminated immediately without refund.
15. Personal Safety During Vehicle Checks
Students must exercise care when entering or exiting training vehicles and when carrying out vehicle safety checks or walk-around inspections. Core Driver Training (Derby) Ltd accepts no responsibility for injuries that occur while carrying out inspections under the vehicle bonnet. This includes injuries sustained while opening or closing the bonnet, or injuries caused by contact with hot surfaces, sharp components, or moving parts within the engine bay.
16. Student Communication
Students must inform their instructor of any medical conditions, disabilities, injuries or circumstances that may assist the instructor in providing safe training.
17. Breaks During Training
If students require rest breaks or toilet breaks, they must communicate this with their instructor so that appropriate arrangements can be made.
18. Dashcams & Recording
Training vehicles may be fitted with dash cameras or recording devices which may record video or audio for safety, insurance and investigation purposes.
19. Data Sharing
Student details may be shared with instructors working on behalf of Core Driver Training (Derby) Ltd and with third-party medical or testing providers for the purpose of arranging services.
20. Official Communication Channels
Official written communication from Core Driver Training (Derby) Ltd is only valid when sent from info@coredrivertraining.co.uk or via SMS or WhatsApp from 07891 338 963.
21. Social Media Conduct
Students are expected to behave respectfully online when referring to Core Driver Training (Derby) Ltd or its instructors.
22. Right to Refuse Service
Core Driver Training (Derby) Ltd reserves the right to refuse or discontinue training where necessary for safety, legal or operational reasons.
23. Company Rescheduling
Core Driver Training (Derby) Ltd reserves the right to reschedule training or testing due to circumstances outside of its control including but not limited to vehicle breakdown, instructor illness, severe weather, DVSA cancellations or operational requirements.
24. Behaviour and Conduct
Students must behave in a respectful and professional manner towards instructors, staff and members of the public. Abusive, threatening or inappropriate behaviour may result in training being terminated without refund.
25. Payment Disputes and Chargebacks
If a student attempts to dispute or reverse a payment through their bank or card provider (chargeback) after services have been provided or a booking has been confirmed, Core Driver Training (Derby) Ltd reserves the right to provide these Terms and Conditions, booking records and communication records to the payment provider as evidence that the payment constituted acceptance of a legally binding agreement.
26. Entire Agreement
These Terms and Conditions constitute the entire agreement between the student and Core Driver Training (Derby) Ltd.
27. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
28. Acceptance of Terms
By making payment for any training course, test booking, medical appointment or service provided by Core Driver Training (Derby) Ltd, the student confirms that they have read, understood and agreed to these Terms and Conditions in full. Payment constitutes acceptance of these Terms and Conditions and forms a legally binding agreement.
Core Driver Training (Derby) Ltd – Terms and Conditions
Version 1.7 – Effective 10 March 2026